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The original item was published from 4/12/2023 3:37:00 PM to 4/17/2023 10:53:40 AM.

News Flash


Posted on: April 5, 2023

[ARCHIVED] Is your insurance claim from Ian still unresolved?



The Department of Financial Services (DFS) announced that, as a follow up to last year’s deployment of initial payment centers and the insurance village in January, the Division of Consumer Services will be hosting Insurance Villages. 

The villages will serve as an opportunity for policyholders to meet with their property insurer in-person and work together to resolve outstanding claims. Representatives from the National Flood Insurance Program (NFIP) and more than a dozen insurers are expected to be on hand to assist insurance consumers.

Tuesday, April 18 / 9 a.m. to 5 p.m. Diamondhead Beach Resort (Ballroom) / 2000 Estero Boulevard 

Policyholders should bring as much documentation as they can, including:

  •  A driver’s license or other form of identification (Passport/State issued ID)
  • Insurance cards and insurance policy information/documentation
  • Pictures or documentation of the property being claimed as a loss resulting from Hurricane Ian
  • Repair estimates
  • Any additional insurance-related information that is readily accessible. 

NOTE: The insurance villages will exclusively focus on insurance related-issues and staff from other agencies will not be present to assist with other post-storm benefits. 

Insurance companies that are expected to participate:

  • Allstate Insurance Companies / Castle Key Insurance
  • American Integrity Insurance Company of Florida
  • American Traditions Insurance Company
  • Citizens Property Insurance
  • First Protective Insurance Company / Frontline
  • Florida Peninsula Insurance Company / Edison Insurance Company
  • Heritage P & C Insurance Company
  • Homeowners Choice P & C Insurance Company / TypTap Insurance
  • Monarch National Insurance Company
  • People’s Trust Insurance Company
  • Progressive Insurance / ASI – American Strategic
  • SafePoint Insurance Company
  • State Farm Insurance Companies
  • Tower Hill Insurance Companies
  • Universal P & C Insurance Company
  • National Flood Insurance Program / FEMA
  • Florida Insurance Guarantee Association
  • Florida Association of Public Insurance Adjusters
  • Florida Department of Business and Professional Regulation

 Other locations and dates:  

Punta Gorda / Wednesday, April 19 

Charlotte County Event Center / 75 Taylor St. / Punta Gorda, Florida 33950

About CFO Jimmy Patronis: Chief Financial Officer and State Fire Marshal Jimmy Patronis is a statewide elected official and a member of Florida’s Cabinet who oversees the Department of Financial Services. CFO Patronis works each day to fight insurance fraud, support Florida’s firefighters, and ensure the state’s finances are stable to support economic growth in the state. Follow the activities of the Department on Facebook (FLDFS) and Twitter (@FLDFS). 

Ian resources - Department of Financial Services
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