Utilities

IMPORTANT NOTICE

Lee County Utilities will be temporarily converting its disinfectant process from chloramines to free chlorine residual from May 1 through May 21, 2025. This is a routine measure that is typical for water utilities using chloramines as its primary disinfectant.

Anyone who uses a kidney dialysis machine at home should contact his or her equipment supplier so the proper filtering equipment may be installed. Tropical fish or aquatic animal owners should contact a local tropical fish store for appropriate pretreatment of water before adding water to tanks. Customers may notice a temporary change in the taste, odor, and color of the water, which is not harmful. Again, this is a routine measure to ensure our customers of clean, safe potable water.

The Utilities Department is daily receiving a high volume of calls and emails with questions and our team is working diligently to help everyone as quickly as possible. To help us serve you and all customers more effectively, we are requesting that all questions be sent by email to utilities@fmbgov.com. We will get back to you as quickly as we can! 
PLEASE NOTE – All residents are required to pay stormwater fees. If you use pay your water bill with a credit card, there is a 3.5 percent credit card processing fee added. This fee was approved by Town Council in the Fiscal Year 2023 Budget which began on October 1, 2022. To avoid the credit card fee, use one of the following methods:
- Change your payment method in your online account to withdraw your payment directly from your bank account
- Mail a check to the Town at 6231 Estero Blvd, Fort Myers Beach, FL 33931
- Deliver your check to the Town Hall at 6231 Estero Blvd and leave it with the receptionist. Town Hall complex hours are Monday through Friday, 8:30 a.m. to 4:30 p.m.

To communicate with the Town's Utilities Department, 

email utilities@fmbgov.com

Online Bill 

Create a new account to access your water bill. Your district code is 01.

  • If you previously had autopay setup on our previous system, you will need to do so again on the system. Follow the link above to complete setup!

SIGN IN to pay online bill. 


Read the rate study

Technical Specs and Standard Details

Application for Service


*Please include a copy of your drivers license when submitting an application for service.
 You can submit your application and drivers license via email at newaccounts@fmbgov.com, by mail or in person.

If you have a general question, please email us at utilities@fmbgov.com and we will get back to you within 24 hours.

Billing Adjustment Request Form

To be considered for a billing adjustment due to a leak for high consumption incidents, you must fill out a Billing Adjustment Request Form. Click on the link below to access this form. Please return via email at utilities@fmbgov.com.

Billing Adjustment Request Form
 

Sign up for Precautionary Boil Water Notices


The Town of Fort Myers Beach uses a variety of ways to inform the public when a boil water advisory is in effect. These include:

1) The CODE RED notification system sends a recorded message to a phone line, a text message to a cell phone, and/or a message to an email address. Residents, business owners, and property owners are encouraged to sign up with a home phone number, a cell phone number, and/or an email address. To sign up for this system, click the following link and fill out the registration form.

Sign up for CODE RED

Download the CODE RED Mobile Alert App

2) The Town's social media - Facebook & Twitter

3) Text and email alerts from the Town's website - SIGN UP

4) News item on the homepage of this website

5) Alert message on the top navigation bar of the website

6) Local media outlets 

TIPS ON BOILING WATER

1.  Fill a pot or pan with cold water.
2.  Start timing after the water boils. (You may see little bubbles forming at the edges of the pot; these are just air bubbles from the water; when steady streams of big bubbles are sent up from the bottom of the pot, your water is starting to boil.)
3.  Boil for one full minute.
4.  Boil as much water in a pot as you can comfortably lift without spilling. Caution should always be           exercised when handling boiling water to minimize the risk of burns.

Fort Myers Beach Backflow Program Procedures

Backflow Procedures


Current Certified Backflow Testers

If you are currently providing testing for Fort Myers Beach customers and need to report a backflow device tester form, please contact BSI at 800-414-4990.


New Certified Backflow Testers

For more information on becoming an approved tester, please contact BSI at 800-414-4990.


Water Quality Reports

Additional Resources

Water Facilities Plan

Fort Myers Beach Mandatory Water Restrictions


Since March 26, 2011, the Town issues citations for violations of water restrictions. To find out the details on the restrictions and when you can water your lawn, download the Fort Myers Beach Mandatory Water Restrictions Information Sheet.

Stormwater Drain Update:

Crews from Andrews Sitework have begun working on stormwater drains in certain areas of the Island. Below, you will find the list of tier one streets and the dates they will begin work with an estimated finished date. If you have questions or concerns, please contact Town Hall at (239) 765 – 0202 and someone will be available to assist.

Street Name

Scope of Work

Estimated start

Estimated finish

WILLIAMS DRIVE

Water & Stom

3/11/2024

6/10/2024

BAHIA VIA

Water & Stom

3/11/2024

5/6/2024

SEMINOLE WAY

(Priority Street)

Storm Drain

4/15/2024

4/26/2024

PEPITA STREET

(Priority Street)

Storm Drain

4/17/2024

5/2/2024

ESTRELLITA DRIVE

Storm Drain

4/22/2024

6/3/2024

COCONUT DRIVE

Storm Drain

4/29/2024

5/17/2024

SABAL DRIVE

Storm Drain

5/3/2024

5/20/2024

HIBISCUS DRIVE

Storm Drain

5/7/2024

5/24/2024

RANDY LANE

Storm Drain

5/20/2024

6/10/2024

AVENIDA CARITA

Storm Drain

5/27/2024

6/17/2024

INDIAN BAYOU DR

Outfall Imp.

6/4/2024

6/20/2024

WIDGEON TER

Storm Drain

6/11/2024

7/3/2024

FLAMINGO ST

Storm Drain

6/18/2024

7/12/2024

CURLEW ST

Storm Drain

6/21/2024

7/11/2024

EGRET ST

Storm Drain

7/4/2024

7/22/2024

IBIS ST

Storm Drain

7/12/2024

7/29/2024

BAYVIEW BLVD

Storm Drain

7/15/2024

8/30/2024

ANCHORAGE STREET

Storm Drain

7/23/2024

8/23/2024

ST PETERS DRIVE

Storm Drain

7/30/2024

8/31/2024